We are carefully following CDC Guidelines to stay safe at work, and make Whitefish Mountain Resort a safe and relaxing place for you to play and stay this winter. We have adopted heightened standards for safety and sanitation across the resort and lodging properties. These practices, along with many other safety measures, are in place for the safety of all Whitefish Mountain Resort employees and guests. You can learn more about these procedures in the FAQ page and our Commitment To Respect videos below.
A: The safety and well-being of our guests is our top priority. We’ve adapted enhanced sanitation and operational procedures in response to the coronavirus pandemic. Operational procedures are specific to each department and based upon the recommendations of local health officials and government mandates.
A: The safety and well-being of our guests is our top priority. Precautions include increased sanitization in lodging properties, restaurants, and lodges. We’re requiring face coverings in lift lines and all indoor spaces. The Summit House and Ed & Mully’s will be hosted seating with limited capacity. Advance bookings are recommended! Go online at shop.skiwhitefish.com or call 406-862-2900.
A: We do not plan to limit ticket sales or require a reservation to ski. Advance bookings are recommended! Go online at shop.skiwhitefish.com or call 406-862-2900.
A: Yes. Restaurants will be open with operational changes specific to each location . Face coverings are required unless seated and eating/drinking. All dining areas are set up to ensure proper social distancing and table count caps per county guidelines. Some of our dining locations will now be hosted seating, please check in with the host prior to finding a table. We ask that you limit your time to allow all our guests the opportunity to refuel and warm up.
A: Please pack out your garbage or use the dumpsters provided in the parking areas. Respect the parking lot attendants directions as they are trying to create a safe and efficient space. Please DO NOT build fires, erect pop-up tents, block vehicles or drive lanes. DO NOT DRINK AND DRIVE.
A: Face coverings are required when in outside lines, and while loading and unloading the lift. Face coverings are required indoors in our public buildings. Face coverings can be removed while seated for eating and drinking purposes. They are required when riding the shuttle and S.N.O.W. Bus. Face coverings are required for ages 5 and up.
A: Face coverings include all the following as long as it covers your nose and mouth: disposable mask, cloth mask, surgical mask, 2-ply buff or neck gaiter, and a face shield. Face coverings that have holes in the nose or mouth area are not allowed as an acceptable face covering.
A: We are requiring face coverings throughout the resort, as explained above. If you are not actively engaged in the downhill sliding part of skiing or riding, you will likely need to have your face covering on. If you don’t feel that you can deliver on this request, or if it’s just not right for you– please don’t visit Whitefish Mountain Resort while COVID-modified operating rules are in place. We will be happy to welcome you back unmasked when pandemic-related government regulations are removed.
A: We require face coverings to be worn while indoors, while in lines, and when loading and unloading the chair lift without exception. While we understand there are those with disability related issues with face coverings, the Americans with Disability Act does not provide a blanket exemption to people with disabilities from complying with legitimate safety requirements that are necessary for safe operations. We also believe that in most cases, people have already worked out disability related issues with face coverings, given that mask requirements have been broadly in place for months in order to help protect the public health. Disability-related mask issues can frequently be resolved by the use of a clear mask, a face shield or a face covering rather than a cloth mask (such as folded handkerchief). These alternatives are considered reasonable accommodations to a face covering requirement and will be permitted for those who have a disability that prevents wearing a standard face covering. If these reasonable accommodations do not work for you, please contact us before you arrive at exemptions@skiwhitefish.com. Any guest who refuses to comply with our face covering requirements or any other guidelines will be addressed and will not be provided our services at the resort.
A: Guests are required to wear face coverings in the lift line. There will be no singles line at any of our lifts this season. Guests are welcome to group up with strangers if they are comfortable doing so, but our lift attendants will not be asking skiers to ride together.
Online and advanced reservations are strongly recommend as space is limited.
Children 3 and older will be required to wear a face covering.
Full Day lessons will not include lunch and will require a parent or guardian to pick their child up during the lunch break and return for the afternoon session.
Participating students and 1 parent only will be allowed in the Kids Center facility.
Health Screening required for Ski/Ride and play.
Child will not be able to participate that day if:
Answer yes to any Covid-19 Screening questions
Temperature above 100.4
Any visible COVID-19 symptoms plus flushed cheeks, rapid breathing, fatigue, or extreme fussiness.
A: The safety and well-being of our guests is our top priority. We’ve adopted enhanced sanitation and operational procedures in response to the coronavirus pandemic. Our commitment to clean includes industry best practice cleaning and sanitizing protocols, with particular attention paid to high touch items. Our housekeeping staff undergo health screenings prior to starting work. They also wear gloves and face coverings during their work.
A: If your rental property has access to a shared hot tub or pool that is open:
Occupancy is limited to 75% of individual facility capacity.
Hours have been limited to 10am–8pm.
Face coverings must be worn when guests cannot maintain social distancing.
If others are waiting, there is a 30 min. time limit for your party.
Guests with fever, shortness of breath, a cough or other Covid-19 symptoms must refrain from using facilities.
Single use towels are available at the entrance.
Remember, no food or drink allowed in the pool/tub areas.
Known closures:
Changing rooms, saunas and fitness centers are all closed.
Morning Eagle on-site hot tub and fitness center are closed.
Lotus on-site hot tub is closed.
Bitterroot on-site hot tub is closed.
The Hibernation House Hot tub is open, but only to one party at a time and for Hibernation House guests only.
Private Hot tubs are not impacted by Covid-19 restrictions and are available for guests of that private lodging property. Open facilities are subject to last minute closures if guests are unwilling to comply with posted restrictions.
A: If you are not feeling well or experiencing a fever, shortness of breath, a cough, or other COVID-19 symptoms please refrain from participating in any activities or dining with us at the resort. Please contact FCHD 406-890-7272, or call your primary health care provider.
A: If you believe you may have had the virus while participating in activities around the resort, please call Flathead County’s Health Department at 406-751-8101.
A: Currently we are planned to be open December 10, 2020 to April 11, 2021. If a governmental agency restricts recreational travel either to- or from- Montana or the state, province or country from which the travelers reside, Whitefish Mountain Resort will issue a full refund for lodging and lift tickets if the effective date of the restrictions take place prior to the traveler’s arrival.
Commitment to Well-being:
In both winter and summer we want our guests and employees to feel comfortable and safe so they can relax and have fun. We look forward to skiing and snowboarding in the great outdoors where we can connect with friends and family! Here’s some information regarding what you can expect.
Cleaning & sanitation: We’ve adopted enhanced sanitation procedures specifically designed to combat the transmission of COVID-19.
Staying informed and connected: We have been and will remain in constant communication with community, government and health organizations to follow safety recommendations and mandates.
Guest responsibility: While we are happy and excited to welcome guests back to Whitefish Mountain Resort, we kindly ask that if you are not feeling well or you have been exposed to someone with COVID-19 that you please stay home.
Please know that if you make plans with us, and those plans change, we are willing to work with you on changes. In the same token, if we need to make changes here for your safety and the safety of our employees, we hope you will understand and work with us. We’re all in this together.
